The Quality Management Module is a comprehensive tool that focuses on providing a company with the ability to document and develop an action plan for follow-up on grievances, incidents reporting and issues relating to an organization, a program, a follow-up compliance.  The many powerful features of this module will provide a company with valuable information for daily business functions.

Administrative Benefits:

• Develop user defined tables:

  • Status codes

  • Priority codes

  • Staff

  • Category

• Receive automated notifications by email
• Perform advanced searches for specific incidents
• Assign incidents by:

  • Individual staff

  • Supervisor follow-up

  • Client

  • Provider

  • Cost Center

• Track individual status for external internal review
• Monitor resolutions
• Standard online reports

Clinical Benefits:

• Assign to staff

• Performs staff follow-up

• Develop quality measures

• Monitor completion dates

• Track incidents:

  • Updates

  • Multiple follow-ups

• Group incidents

• Multilevel documentation

• Monitor follow-up dates

• Develop action plans

Reimbursement Benefits:

• Track staff productivity
• Record client insurance information

QUALITY MANAGEMENT

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